Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Riff City Guitar Outlet. The collective work includes works that are licensed to Riff City Guitar Outlet. Copyright 2003, Riff City Guitar Outlet ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Riff City Guitar Outlet or purchasing Riff City Guitar Outlet products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Riff City Guitar Outlet or to purchase Riff City Guitar Outlet products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Riff City Guitar Outlet. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Riff City Guitar Outlet used in the site are trademarks or registered trademarks of Riff City Guitar Outlet

Site Warranty Disclaimer
To the fullest extent permissible pursuant to applicable law, Riff City Guitar Outlet disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Riff City Guitar Outlet does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Riff City Guitar Outlet does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Riff City Guitar Outlet shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Riff City Guitar Outlet has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Riff City Guitar Outlet product is mistakenly listed at an incorrect price, Riff City Guitar Outlet reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Riff City Guitar Outlet reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Riff City Guitar Outlet shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Riff City Guitar Outlet without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Riff City Guitar Outlet may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Riff City Guitar Outlet.

Your use of this site shall be governed in all respects by the laws of the state of Minnesota, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Riff City Guitar Outlet products) shall be in the state or federal courts located in Stearns County, Minnesota. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Riff City Guitar Outlet products) must be commenced within one (1) year after the claim or cause of action arises. Riff City Guitar Outlet’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Riff City Guitar Outlet may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Riff City Guitar Outlet or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Riff City Guitar Outlet does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Riff City Guitar Outlet is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Riff City Guitar Outlet reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Riff City Guitar Outlet in its sole discretion.

You agree to indemnify, defend, and hold harmless Riff City Guitar Outlet, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Riff City Guitar Outlet may link to sites operated by third parties. However, even if the third party is affiliated with Riff City Guitar Outlet, Riff City Guitar Outlet has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Riff City Guitar Outlet. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Riff City Guitar Outlet seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


This benefit is offered starting on September 30, 2015 and will continue at the sole discretion of Riff City Guitar.

The Riff City Guitar extended warranty will always run subsequent to the manufacturers warranty. During the manufacturer’s warranty period all terms, conditions, determinations and resolutions for any product failure case will be made at the sole discretion of the manufacturer and will be final.

The Riff City Guitar extended warranty will begin only after the manufacturers warranty has expired. Terms of the Riff City Guitar extended warranty follow the same written terms and conditions of the manufacturers warranty at the time of sale, however, the Riff City Guitar extended warranty will in no case, under any circumstances extended to product failures caused by improper use or failures caused by abnormal wear, determined by Riff City Guitar at its sole discretion. Furthermore, in no case, shall the Riff City Guitar extended warranty cover incidental or inconveniences caused by any product failure.

During the period of the Riff City Guitar extended warranty, shipping costs and shipping insurance costs to and from any service centers for any warranty work, including Riff City Guitar’s in-house service center, or shipping and insurance costs for replacement parts or products will always be the responsibility of the customer except where an error has occurred by Riff City Guitar during the original shipment and only during the stated “return period” for the covered product.Remedies for any product failure during the Riff City Guitar extended warranty period will be determined and executed at the sole discretion of Riff City Guitar. This means that Riff City guitar will decide whether the product is to be repaired or replaced. In any case where it is determined that a product replacement shall be the remedy and the covered product is no longer available to Riff City Guitar as an authorized dealer at wholesale cost, Riff City Guitar will offer a similar replacement product or an in-store credit for the value of the original sale, at Riff City Guitar’s sole discretion.

In no case will the value of any warranty remedy exceed the original cost or the product at the time of sale.

The Riff City Guitar extended warranty only covers NEW products purchased at any price listed or published by Riff City Guitar to the public. It does not cover any sales where the price has been specifically/personally negotiated, or is a result of any “make an offer” sale or auction based sale. The warranty is not valid on any third party sales including, but not limited to, sales made on Reverb.com or ebay.

The Riff City Guitar 2X warranty does not cover the following products:

  • Pre-Owned items (regardless of transferable warranties,) B-Stock, Blemished or Floor model items purchased at a discount unless specifically listed on the invoice
  • Software & Computers
  • Commercial Installation products
  • Picks, strings, cleaning products and other consumable items
  • Wearable parts intended for replacement such as tubes, bushings, frets, reeds, batteries, etc.

If you have any questions about your product and the coverage included, please call before you buy.